To start the process, contact me via my contact page. From there, I will contact you by phone or email. Have you fill out a questionarre for build options, arrange payments, and explain expectations for turnaround time.

During the build process, I will keep you up to date on progress via email with links to pictures and descriptions of what's going on. Everybody hates paying thousands for a gun, just to wait months without any word on their investment.

When the blaster is complete, you can either pick it up directly from me if you're local or I will ship it to an FFL of your choosing.

Most services require shipping the entire firearm to Ben's Blasters for service. You can do so using common carriers, often requiring overnight shipping. An alternative is having an FFL local to you ship the firearm to me often requiring you to pay a transfer fee. Note, I will ship the firearm back to where I received it. So if you sent via a common carrier with your address as the return address, I will send to that. If you sent via an FFL, I will return the firearm to them for them to transfer it back to you.

If your FFL dealer requires a copy of my FFL, it can be found via dropbox link.

For now, payments either need to be done by check (will need to wait for it to clear before shipping to you), certified check, cash, ACH transfer or money order. This is ultimately to save money for both of us as credit card processing is typically 3-5%, which adds up quickly for custom firearms. For gunsmithing services, the payment can often be shipped with the firearm.

If you have any questions about alternate payment methods, feel free to reach out via my contact page.

You are responsible for understanding and following Federal, State and Locality laws. Ben's Blasters maintains the right to cancel a sale if I suspect that it would be in violation of the laws for your state or locality.

You must also be able to truthfully fill out Section B of a 4473. Firearms returned from your FFL due a cancelled transfer due to this or a failed NICS check (not including a successful appeal) are subject to a 20% restocking fee.

Also, understand that firearms are inherently dangerous. By using my (or any) firearms you are accepting the risk of injury or death due to improper use, handling or storage. Always follow the 4 gun safety rules:

Treat all guns as if they are loaded

Never point the gun at anything you are not willing to destroy

Keep your finger off of the trigger until you are ready to shoot

Be sure of your target and what is beyond it.

I'm a USPSA competitor and I know the importance of gear the will run all day. I want to provide guns that work. This makes you look good, which makes me look good, which makes us all feel good.

It's worth noting, that I try to be leanient here. I want to work with you and do right by you. If you have any issues at all reach out and we can work through it.

I cover the gun, bumper to bumper, for the lifetime of the gun against defect from normal use on non-consumable parts.

The lifetime of a gun is to be determined, but in my opinion it's a very long time. 120k rounds maybe? More? Did you just crank 100k rounds of +p+ ammo through it?

Normal use to me is just shooting the daylights out of the gun with reasonably well made ammo provided you aren't running it totally dry. I (Anybody really) can't warranty a 1911 alike gun that won't cycle after you just did a mud run with it and loaded it with actual dirt/sand.

One also needs to consider the ammo they are using. You don't need to rollsize your brass, wet tumble with steel shavings, mega lube the cases, only use FMJ bullets or any wonky crap like that. But you must make sure that you are using quality ammunition to guarantee function. I simply mean that I cannot warranty guns not working if you are failing to ignite primers that were stored in a shed in some eastern bloc country for the last 50 years or if you you're scraping the absolute bottom of the power factor floor. I may ask for your loading/chrono data and proof that rounds can plunk test in the barrel before servicing the gun.

Examples of consumable parts are certain springs after X number of rounds and parts like extractors and firing pins. If you break an extractor or firing pin at 5,000 rounds or so I'll totally replace it, but if it was 30,000 that's a different story.

If you're having issues, reach out and I'll do everything I can to get you squared away.

Given the regulated nature of firearms returns cannot happen under most circumstances. Reach out and we can see about working something out though.

For other products I sell, I can take a return minus shipping costs provided that they are returned in an uninstalled and unused state within 14 of receipt of the item.